Crossrail public information panel design
Cutting out the jargon - information graphics simplify layout and increase access
Professional advice
In the first consultation round information panels were produced by the engineering teams at Crossrail. And although they carried a lot of important information, our advice was that they were confusing, unclear and loaded with jargon.
Fragment needs
Our approach was to simplify the panels and the messages they carried. We created generic panels to explain the main issues that would affect Londoners throughout the Crossrail build and individual panels that highlighted what was happening at specific locations along the route.
Pull together
The result was almost 200 panels. Which we spent many days and nights designing and amending, with our partners at the Department for Transport and Transport for London, as the proposals developed.
Effective use
The panels were used in the information centres in Farringdon and Spitalfields and at the 26 roadshow exhibitions held across London over the summer of 2004. They were also converted into single leaf information sheets for the public to pick up and take away.
Go go go
Following this huge design and production exercise, all of the panels were delivered in good time and in good condition and the public consultation got off to a flying start.
The whole process is now seen as an example of best practice in public consultation and we are proud to have played our part in its success.